Harris Corporation has a Remedy position in Harrisonburg, VA. Please send your questions, resume, and cover letter to [email protected]
Remedy Administrator Job Code: HITS02111034 Job Description: - Perform daily monitoring of Remedy database systems and applications - Provide on-call 24-hour support to resolve operational problems - Ensure appropriate access to data within the Enterprise database is provided to users - Assist with modification and management of existing ITSM, CMDB, Discovery, and Dashboard and Analytics, Capacity Management, and ProactiveNet modules - Construct complex SQL queries, stored procedures, triggers and Remedy workflow - Provide technical support to team members - Participate in design and code reviews - Resolve defects encountered during various testing cycles - Maintain documentation on Remedy SQL data models, data dictionaries, physical database configuration and daily database maintenance functions Qualifications: - BS degree and 9+ years experience in progressively responsible roles associated with IT and a minimum of three years Remedy Development or Administration experience - 3+ years experience providing data base administration support for Remedy - Experience installing/configuring/upgrading Remedy servers and clients - Experience with Change Mgmt, Incident Mgmt, Asset Mgmt, Problem Mgmt and other Remedy modules - Expertise in group level security access - Must have good communication skills and be able to communicate clearly, both orally and in writing - Ability to provide emergency assistance as needed - The candidate for this position will also be required to work on occasional weekends and/or after-hours as situations dictate Preferred Additional Skills: - RAC (Remedy Authorized Consultant) or BMC Certified Administrator certification preferred - ITIL v3 certification - Experience with API connectors, redundant system establishment, and hardware integration with mobility products - Familiarity and experience with BMC or other Discovery tools is preferred - Unix / Linux scripting - By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. -- Bob Lind IT Jobs posted daily on klslconsulting.com/jobs _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
