You need to activate SSL support in the configuration of the mailbox. The gmail 
smtp port is 587. You might also have to import the thawte ca server 
certificate 
(http://www.verisign.com/repository/roots/root-certificates/PCA-3G2.pem) in the 
keystore of your java installation. The command to do this on unix is
keytool -import -alias webmail -file /tmp/thawte.cer -keystore 
/usr/java/jre/lib/security/cacerts
When prompted for a password, you can try the default password for the keystore 
:"changeit" (without the double quotes)

Best regards,
ARSmarts Support Team

ARSmarts, your most useful AR System companion.
www.ARSmarts.com

On 18 Feb 2011, at 08:33, uday kiran wrote:

> **
> Hi Rajesh Actually  I am now working on Demo System ie in my laptop i 
> configured the email system with gmail details any thing else needed to be 
> done
>  
>  thanks
>  Uday
> 
> On Fri, Feb 18, 2011 at 12:59 PM, Nair, Rajesh SISPL <[email protected]> 
> wrote:
> **
> Uday,
> 
> If I am not wrong, you need to get your IP of your email server added to the 
> SMTP server in order to accept mails.  My is an configured on external SMTP 
> and using the same process.
> 
>  
>  
> With Best Regards
> 
> Rajesh
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of uday kiran
> Sent: Friday, February 18, 2011 12:54 PM
> 
> 
> To: [email protected]
> Subject: Re: Configuring email mailbox to send outgoing email messages by 
> using gmail smtp server
> 
> 
>  
> **
> 
>  Ha ha actually i followed your steps for configuring outgoing mail
> 
>  
>  thanks
> 
>  Uday
> 
> On Fri, Feb 18, 2011 at 12:38 PM, Nair, Rajesh SISPL <[email protected]> 
> wrote:
> 
> **
> 
> I need to ask know one thing. How is your existing email configured for 
> outgoing mail???
> 
>  
> With Best Regards
> 
> Rajesh
> 
>  
> 
> ----------------------------
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of rahul
> Sent: Friday, February 18, 2011 9:49 AM
> To: [email protected]
> 
> 
> Subject: Re: Configuring email mailbox to send outgoing email messages by 
> using gmail smtp server
> 
>  
> Hi All,
> 
>  
> I Tried with port 587 but still not working and I have not enabled SSL. Can 
> any one send all setting if its working at there end.
> 
>  
> Thanks & Regards
> 
> Rahul
> 
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Boyd, Rebecca
> Sent: 17 February 2011 07:33
> To: [email protected]
> Subject: Re: Configuring email mailbox to send outgoing email messages by 
> using gmail smtp server
> 
>  
> ** Try setting "email server user" to simply "username." Drop the @gmail.com.
> 
> Don't forget to restart the email service after you've made the change.
> 
> On Wed, Feb 16, 2011 at 2:35 PM, rahul <[email protected]> wrote:
> 
> **
> 
> Hi All,
> 
>  
> I have configured my remedy email client to send email notifications by using 
> gmail SMTP server but it’s not sending email messages.
> 
>  
> I have configured AR:Email mailbox configuration with following settings:
> 
>  
> Mailbox name: AREmail_Out
> 
> Mailbox Function: Outgoing
> 
>  
> Email Server Type: SMTP
> 
> Polling Interval: 10
> 
> Email Server Name: smtp.gmail.com
> 
> Email server user: [email protected]
> 
> EmailServer Password:********
> 
>  
> Can anyone let me know why its not working or what can be done to send 
> messages using gmail email server.
> 
>  
> Thanks
> 
> Rahul
> 
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> 
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"__attend 
> WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> 
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_






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