It's not too much hassle.

 

Export the forms to a def file, delete them then reimport them.

 

You can then share the parent form workflow with the child forms.

 

If you don't delete them then the few bits of workflow that have attached
will prevent you sharing all the workflow from the parent

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Charlie Wilson
Sent: 18 February 2011 19:48
To: [email protected]
Subject: Re: New AST form but no workflow?

 

** Thanks Mike.  That did not solve the problem.  Even before re-adding the
forms to the application I think the permissions we're ok.  It only appears
that the workflow is not being associated with the new forms.  These are
subclasses of ComputerSystem.  I was hoping that the generic active links
association with the ComputerSystem Save button, for example, would
automatically be associated with the NewSubClass Save button.  To manually
go through and plug in all of this workflow into all of these buttons,
menus, etc. across several subclass/AST forms will be a ton of work.

 

Thanks again for your time.

On Thu, Feb 17, 2011 at 2:35 PM, Luttmann, Michael W Mr CTR DISA CD553
<[email protected]> wrote:

I had this issue and the problem is related to application permissions.
The usual fix for this is to modify (not simply open) the application
"Remedy Asset Inventory", where all AST forms reside.  Your new class
forms will likely not be included. (If they are, remove them.)  Modify
the application form list by adding your forms, then save the
application.  This should apply the needed role-permissions to all the
objects on your new class forms.  Note: This takes a lot of CPU, so be
careful if doing this on your production system!

HTH,

Mike Luttmann
DISA Remedy Engineer
(303) 224-1645



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Charlie Wilson
Sent: Thursday, February 17, 2011 12:22 PM
To: [email protected]
Subject: New AST form but no workflow?

** I have created my new CMDB classes.  I've used Asset Management to
generate new AST forms for these classes.  I understand that the system
creates these join forms based on the superclass's AST form.  I've
noticed that the generic active link objects that are associated with
the superclass's form are not automatically associated with the new
subclass AST form.  Am I missing something or is this by design?  I must
attach, and/or create, all of the generic active links that would
normally fire on Save, Print, Close, etc.?  Any tips would be greatly
appreciated.

ARS 7.5
ITSM 7.5

Thanks,
Charlie

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