Hello David, we checked and that product was not purchased. Thank you for your cooperation Peter
>----Messaggio originale---- >Da: david_eas...@bmc.com >Data: 16-feb-2011 18.04 >A: <arslist@ARSLIST.ORG> >Ogg: Re: where I can find the executable file of SRM? > >If you purchased your products through the Solution Pack model, you'll find BMC Service Request Management in a folder underneath the BMC Remedy IT Service Management Suite. > >If you purchased your products through legacy pricing, you'll find it in its own standalone folder called "BMC Service Request Management". > >If you did not purchase it, you will not see it. Only products currently in your contract - or under trial - are visible on EPD. > >-David J. Easter >Manager of Product Management, Remedy Platform >BMC Software, Inc. > >The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. > > >-----Original Message----- >From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST. ORG] On Behalf Of team.rem...@libero.it >Sent: Wednesday, February 16, 2011 08:22 AM >To: arslist@ARSLIST.ORG >Subject: R: Re: where I can find the executable file of SRM? > >Thanks David, >I know the download link ... but I can not identify the package to download >SRM. I am able to download BMC Remedy Service Desk Application 7.0.03, but I >can not find the BMC Service Request Management. the SRM may be contained in a >package different? for example, BMC Atrium installer? > >I hope you can help me, thanks very much. >Peter > >>----Messaggio originale---- >>Da: david_eas...@bmc.com >>Data: 16-feb-2011 16.22 >>A: <arslist@ARSLIST.ORG> >>Ogg: Re: where I can find the executable file of SRM? >> >>Downloads for BMC products can be found at the Product Downloads (EPD) site: >http://apps.bmc.com/server/available.cfm?fc=EPDAPP >> >>-David J. Easter >>Manager of Product Management, Remedy Platform >>BMC Software, Inc. >> >>The opinions, statements, and/or suggested courses of action expressed in >this E-mail do not necessarily reflect those of BMC Software, Inc. My >voluntary participation in this forum is not intended to convey a role as a >spokesperson, liaison or public relations representative for BMC Software, Inc. >> >>-----Original Message----- >>From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST. >ORG] On Behalf Of team.rem...@libero.it >>Sent: Wednesday, February 16, 2011 03:39 AM >>To: arslist@ARSLIST.ORG >>Subject: where I can find the executable file of SRM? >> >>Hello everyone, >>I'd like to install on the 7.0 ITSM Service Request Management 2.2. >>but I can not find the executable file (setup.exe). performing a download >from >>BMC where I can find the executable file of SRM? Thanks I risk going mad! >>Thanks to all >>Peter >> > >>_______________________________________________________________________________ >>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
