Has anyone found a solution to this? Data that is in the Notes field of an Incident template is not passing into the Notes field of the Best Practice Incident view. This data passes fine into the Classic View.
ARS 7.5p3 ITSM 7.6 Oracle 11g Windows 2003 server Tommy Morris RSTS Remedy Developer 817-415-6898 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
