Yup ... just found the Join view form.

Thankx Atul.

On Tue, Mar 8, 2011 at 1:44 PM, Atul Vohra <a...@protechsoftwareinc.com>wrote:

> Yes
>
> There is a separate form for Help Desk (do not remember the name) for
> classic view. Also the view (form) shown is configurable from the
> Application Administration Console.
>
>
> Atul
>
>
> -----Original Message-----
> From: "Frank Caruso" [caruso.fr...@gmail.com]
> Date: 03/08/2011 01:35 PM
> To: arslist@ARSLIST.ORG
> Subject: ITSM 7.6.4
>
> ** Can anyone confirm for me whether there is now only one view of the Help
> Desk form, the Best Practice View?
> Older versions you cold toggle between the BPV and the Classic View.
>
> Thank you
>
> _attend WWRUG11 www.wwrug.com  ARSlist: "Where the Answers Are"_
>
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