I agree. Could be a potential issue if management is a mickey koolaid drinker..



From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Wednesday, March 09, 2011 10:21 AM
To: [email protected]
Subject: Re: system center service manager

**

It is, to be kind, immature.  Even the egos at MS don't intend to have it 
competitive with the big dogs like BMC and HP.  It will be targeted at the SMB 
market while they work out the kinks and make it more scalable.  Meanwhile, BMC 
will stay several steps ahead of them, because this is their primary focus, not 
an addon.

Rick
On Mar 9, 2011 8:15 AM, "Martinez, Marcelo A" 
<[email protected]<mailto:[email protected]>> wrote:
> Has anyone taken a look at ms system center service manager and compared it 
> to Remedy's ITSM? What did you think about it?
> It states it delivers a platform that adapts ITIL best practices, it has a 
> CMDB, and comes with incident, problem and change management..
>
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