Hello All, I have configured a Operating Company - ABC and Customer Company - XYZ. ABC would be supporting XYZ for Change Management. Created two test tickets, one for ABC and one for XYZ. Now when I view the change calendar , using quick filter - when I filter by Company = ABC, I see both the tickets. Which is ok, thats what I want. But when I filter by Company - XYZ(Customer Company) and perform a search for Change Tickets, I see no tickets. As my understanding was, this ABC may support many Customers, and I wanted to have seperate view of change calendar for each customer, so thought I can use the quick filter.
Does the Quick Filter in Change Calendar only works for Operating Company? As in my case, when I used Customer Company in the search, it didn't work. I am on ITSM 7.0.03. Please let me know. Thanks, Raj _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
