Hi List,

 

Can you please shed some light on pre-requisites to get AREA LDAP 
Authentication working against multiple domains?

 

Environment: ARS 7.6.03

Domain in which AR Server is a member server: domain1

Domains in which users are present: domain1 and domain2.

 

There is NO trust relationship between domain1 and domain2. However, the ports 
389 and 53 are opened from Remedy application server to domain2 AD Server.

AREA LDAP Configuration form is set up with domain1 and domain2. Users on 
domain1 get authenticated successfully. For users on domain2 , we get 
Authentication Failed error.

What are the pre-requisites for enabling AREA LDAP Authentication against 
multiple domains in terms of AD trust, firewalls to be opened or anything on 
configuration/network/infrastructure level?

 

 

Thanks

Radhika


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