Hello Listers, I am trying to install ARS 7.5 in Solaris 10 OS. I am upgrading the ARS 7.5 from the Database backup which I took from another machine, which has ARS 7.5 Installed. I am getting the below services failed during installation, any idea? Kindly suggest your valuable inputs to the below issue.
The installation of BMC Remedy Action Request System 7.5.00 failed. The following features failed to install: AREA LDAP Directory Service Authentication ARDBC LDAP Directory Service Data Access See /var/tmp/arsystem_install_log.txt. Pluginsvr file(s) prior to installation were saved in location /export/home1/opt/bmc/ARSystem/BACKUP/akela/PreUpgrade_Pluginsvr_config.xml and /export/home1/opt/bmc/ARSystem/BACKUP/akela/PreUpgrade_log4j_pluginsvr.xml Summary of Installed Services Service BMC Remedy Action Request System Server akela is running. Service BMC Remedy Email Engine - is not running. Service BMC Remedy Flashboards Server is not running. Thanks & Regards, Raja v. Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

