Ray, What exactly are you looking for? I’m not sure how much help will a description of the T table and the Helpdesk form view will help you if there have been alterations / customizations done to this form which should be the case at most sites.. You could potentially get 10 different sets of information from 10 different people..
If you are looking for a virgin OTB install, I could perhaps give you that next week, after I setup a new server.. Even with that, the data types could differ depending on whether the choice of database character set type was UNICODE or non-UNICODE... for e.g.. varchar on non UNICODE, vs. nvarchar on a UNICODE database Joe From: Ray Gellenbeck Sent: Tuesday, April 05, 2011 7:25 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Incident schema ** I don't have a current VM to spin up from where I am. If anyone has an excel table showing the field ID, field type, field name and field label for the 7.6.04 (or similar) Incident schema (HPD:HelpDesk), I would appreciate it. No need to post here, just email me at [email protected] Thanks. -- Ray Gellenbeck BMC SME, MCiS ICS Nett, Inc. | 8(a), DBE firm www.ics-nett.com Innovation - Collaboration - Synergy Ranked #5 on Washington Technology's 2010 "Top 25 8(a) Small Business Firms" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
