Rajesh is correct - the Enterprise premium editions of Crystal Reports of BOXI would be needed to integrate with the Mid-Tier and thus be able to view Crystal Reports through the web client. Just wanted to also mention that there are two other options:
1. BMC offers a premium version of BMC Analytics at a lower price point than buying straight from SAP that provides BOXI Enterprise Premium to BMC customers for this use. Since BMC Analytics itself comes with the ITSM Suite, you'd only need to purchase the additional BMC Analytics Premium user capacity to take advantage of this. Typically, we find this a very economic solution for customers who still want retain their investment in Crystal reports that they've created. 2. The other option would be to move away from Crystal and just utilize the embedded web reporting capability within the ITSM Suite 7.6.0x. I mentioned this in my "What's New in 7.6.03" blog: https://communities.bmc.com/communities/community/bmcdn/bmc_atrium_and_foundation_technologies/bmc_remedy_ar_system/blog/2010/09/22/whats-new-in-ar-system-7603 That option would provide basic web reporting at no additional cost as well as simplifying your reporting infrastructure. However, if you've put significant time and effort into creating unique Crystal based reports - and thus you want to keep using Crystal / BOXI - then either option #1 or buying from SAP are what you'd want to do. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Nair, Rajesh SISPL Sent: Thursday, April 07, 2011 01:35 AM To: [email protected] Subject: Re: What crystal reports license do I need for the web? Crystal enterprises server edition With Best Regards Rajesh -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mark Milke Sent: Thursday, April 07, 2011 2:01 PM To: [email protected] Subject: What crystal reports license do I need for the web? Hi Listers, more and more of our customers use the web client. We need to enable them to do reporting on the web, esp. to use our existing reports created with Crystal Reports. What Crystal license do we need for that? thanks, Mark _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
