@ Phil,

It is beyond the first few fours. I do allow mid-tier to "preload" for the 
first few hours. I find it consistent slow. Even loading the same forms does 
not speed things up.

@ David

Good point. Our DB is virtual. I have already discussed this with our DBA. He 
was very critical in the first place to keep the DB in a virtual environment. 

Our production environment got the same set up and hardware. Running ARS 75p7, 
ITSM 75p1A and mid-tier 764. Even with the DB in a virtual environment we got a 
very good performance.

Done some logging - I can not pinpoint anything specific. It is good for a demo 
- but I can not recommend a upgrade due to performance. It that respect it is 
slow.....

~
Terje

________________________________________
From: Action Request System discussion list(ARSList) [[email protected]] On 
Behalf Of Murnane, Phil [[email protected]]
Sent: 08 April 2011 15:35
To: [email protected]
Subject: Re: Slow - Preconfig Stack 764 - Sandbox

Terje:

Does the slowdown persist beyond the first hour (or two, maybe) after starting 
up the Remedy services?  I've seen Tomcat activity cause 1-2 hour slowdowns 
when the services are first started (this was on a combined 
application/mid-tier VM configuration), but after that time the responsiveness 
was good.

--Phil

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Easter, David
Sent: Friday, April 08, 2011 10:01
To: [email protected]
Subject: Re: Slow - Preconfig Stack 764 - Sandbox

Is your DB server physical or virtual?  Recommendation would be for the DB 
server to be physical due to the dependency on DB responsiveness for 
performance.


-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Terje Moglestue
Sent: Friday, April 08, 2011 01:45 AM
To: [email protected]
Subject: Re: Slow - Preconfig Stack 764 - Sandbox

The hardware reflects a potential production enviroment.

3 servers in a virtual enviroment under VMWare ESX Server hosted by the same 
host. There are no firewalls or proxy between the servers. Running Windows 
Server 2008, 64 bits, E5405, 2GHz, 4 GB RAM.

SQL 2008.

The web server hold JDK 1.6.0_24 64 bits and Tomcat 6.0.20 64 bits. There will 
be 4 web servers. Number of concurent users is estimated to be 200 support 
staff and 250 requestes maximum

Thanks,
Terje

________________________________________
From: Action Request System discussion list(ARSList) [[email protected]] On 
Behalf Of vikram_k [[email protected]]
Sent: 08 April 2011 06:21
To: [email protected]
Subject: Re: Slow - Preconfig Stack 764 - Sandbox

hi,

Can you confirm the hardware config of your machine?

Thanks,
Vikram

Terje Moglestue-2 wrote:
>
> I just installed a sandbox of running the Pre Config Stack of 764 in a
> Windows Server 2008, 64 bits environment. In total I got three servers DB,
> app and a separate web server for mid-tier.
> The install of the Pre-Config Stack 764 install both the apps and the mid
> tier on the same server.  A quick install of the mid-tier on the web
> server got allowed me to set the environment up the way I wanted. In terms
> of time spent the Preconf Stack installer is a time saver. Thank you BMC!
> Is it just me - but I find it all very slow! I have done most the basic
> tuning - but I still find it slow. Whatever I do - I am looking at the
> time glass. Well - I can more arround - submitt tickets, make changes,
> configure some data for my upcoming demo.
> I just find it slow! Or is it just me?
> ~
> Terje
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>
>

--
View this message in context: 
http://old.nabble.com/Slow---Preconfig-Stack-764---Sandbox-tp31343215p31348775.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

Reply via email to