Terje, I recall some discussion regarding this problem on the ARInside discussion list. I seem to remember a patch being sent out to someone for it. If you open an issue on the ARInside site you should get contacted regarding a possible fix.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Murnane, Phil Sent: Wednesday, April 13, 2011 6:48 AM To: [email protected] Subject: ARInside 3.0.2 and ARS 764/ITSM 764 ** Terje: I successfully ran it against ARS with asset, change, incident, knowledge, problem, service level, and service request management using an arinside blacklist packing list. I'm trying to attach a .def with the blacklist, but am not sure whether arslist permits this. Any active link that uses the getmap() (or is it mapget()?) function will cause arinside to error out. HTH, --Phil From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Terje Moglestue Sent: Wednesday, April 13, 2011 07:59 To: [email protected] Subject: ARInside 3.0.2 and ARS 764/ITSM 764 ** Does the current version of ARInside 3.0.2 run on ARS 764? I do understand that new ARS 764 functionality might not be supported or documented. I have tried a few times now and every time I run ARInside 3.0.2 it terminates on "Starting ActiveLink Documentation". It looks like it does not run or can document a ARS 764 server. Environment: Everything is Windows.... ~ Terje _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

