Hey Vaibhav,

H r u.. how d o u doing?



Have u tried looking into email attachments form? Did the attachment actually 
created a record in it?


Regards,
Bala S

Date: Thu, 14 Apr 2011 11:53:40 +0530
From: [email protected]
Subject: Issue with attachment
To: [email protected]

**











Hello Everyone,
 
 
I am stuck with one issue, can someone suggest something on this please -

 
 
I have developed workflow for automatic case generation from emails sent to a 
particular email address - that's an entire team in here.
Everything completely customized with customized staging forms and all.
 
I set an attachment limit of 25 MB, and below is how I test it -

 
New Inbound email entry in AR System Email Messages Form addressed to xyz 
address( that's unique) and it triggers my workflow.
While creating an entry in AR Email messages, I am able to give
25 MB csv, and case is generated as per the code, but I gets following error 
message if I try to attach any xls mroe than 11 MB -

 
ARERR [8703] Bad attachment size
 

It's ITSM 6.3 on AIX.
 
Nothing in SQL logs.

Any suggestion/ideas are much appreciated.
 
 
 
Thanks & Regards,
 
Vaibhav Singhal
+61-(0)469856650



[email protected]







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