Initially, I thought Atrium Integrator will work in the server group as well base on the documentation.
However, after installing Atrium Integrator, it works fine in a stand alone server environment setting. As soon as the server is added to the Server Group as the primary server, AIE screen pop up saying it fails to get NGIE job list. I was able to trace it down flow to see that it tries to do a query on NGIE:JOBLOG form. Somehow, for whatever reason, when the server is in Server Group, performing a search on this vendor form returns a "Authentication Error". BMC Support stated that they will clarify the position of Atrium Integrator in the Server Group in the next documentation update. At this point, there is no ETA for this. And yes, we have no choice but to go with AIE even though both documentation and BMC Support stated that this is at end of life and will be replaced by Atrium Integrator. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: April 15, 2011 12:38 PM To: [email protected] Subject: Re: Atrium Integrator 7.6.04 in Server Group Setup ** AI is a third Party application and also uses its own database to hold the jobs created to import data. This is why it cannot be used in a server group. Although AIE can be installed in a server group it is better to have an integration server in the server group that would be for all of these to run on. -----Original Message----- From: patchsk <[email protected]> To: arslist <[email protected]> Sent: Fri, Apr 15, 2011 12:33 pm Subject: Re: Atrium Integrator 7.6.04 in Server Group Setup I do not know about 7.6.04, but 7.6.03 has a separate chapter on AIE guide on how to install on a server group environment, as well there are some KBs too. I am not sure why they are saying it is not supported. What kind of issues are you seeing? -----Original Message----- From: Chou, Tony Sent: April 15, 2011 10:44 AM To: '[email protected]' Subject: RE: Atrium Integrator 7.6.04 in Server Group Setup Hello, Any one has any luck in setting up the new Atrium Integrator 7.6.04 in Server Group environment? I am having a lot of issue setting it up and BMC Support says it is currently not support in server group configuration too. Just wonder if anyone else has tried it? cheers... tony ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> attend wwrug11 www.wwrug.com <http://www.wwrug.com/> ARSList: "Where the Answers Are" _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

