Initially, I thought Atrium Integrator will work in the server group as
well base on the documentation.  

 

However, after installing Atrium Integrator, it works fine in a stand
alone server environment setting.  As soon as the server is added to the
Server Group as the primary server, AIE screen pop up saying it fails to
get NGIE job list.  I was able to trace it down flow to see that it
tries to do a query on NGIE:JOBLOG form.  Somehow, for whatever reason,
when the server is in Server Group, performing a search on this vendor
form returns a "Authentication Error".

 

BMC Support stated that they will clarify the position of Atrium
Integrator in the Server Group in the next documentation update.  At
this point, there is no ETA for this.

 

And yes, we have no choice but to go with AIE even though both
documentation and BMC Support stated that this is at end of life and
will be replaced by Atrium Integrator.

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Roger Justice
Sent: April 15, 2011 12:38 PM
To: [email protected]
Subject: Re: Atrium Integrator 7.6.04 in Server Group Setup

 

** AI is a third Party application and also uses its own database to
hold the jobs created to import data. This is why it cannot be used in a
server group. Although AIE can be installed in a server group it is
better to have an integration server in the server group that would be
for all of these to run on.

-----Original Message-----
From: patchsk <[email protected]>
To: arslist <[email protected]>
Sent: Fri, Apr 15, 2011 12:33 pm
Subject: Re: Atrium Integrator 7.6.04 in Server Group Setup

I do not know about 7.6.04, but 7.6.03 has a separate chapter on AIE
guide on how to install on a server group environment, as well there
are some KBs too.
I am not sure why they are saying it is not supported.
What kind of issues are you seeing?
 

-----Original Message-----
From: Chou, Tony 
Sent: April 15, 2011 10:44 AM
To: '[email protected]'
Subject: RE: Atrium Integrator 7.6.04 in Server Group Setup

 

Hello,

 

Any one has any luck in setting up the new Atrium Integrator 7.6.04 in
Server 

Group environment?

 

I am having a lot of issue setting it up and BMC Support says it is
currently 

not support in server group configuration too.

 

Just wonder if anyone else has tried it?

 

cheers...

tony

 
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