None of my developers have seen this behavior in 7.6.04, but we are a green field build, not an ugrade. The Incident team just used Modify All to populate a new field added to the HPD:HelpDesk schema with no problem.
However, we are an Oracle 11g shop with a hybrid of RHEL6 and Win2k8DC R2 servers, so I'll qualify that answer accordingly. What do the api and sql logs reveal when you execute the command? Are you executing this from the traditional .exe client, or a web browser? -- Ray Gellenbeck [email protected] ICS Nett, Inc. | 8(a), DBE firm www.ics-nett.com Innovation - Collaboration - Synergy Ranked #5 on Washington Technology's 2010 "Top 25 8(a) Small Business Firms" ________________________________ From: Bruce Sisk <[email protected]> To: [email protected] Sent: Wed, April 27, 2011 3:44:09 PM Subject: ARS 7.6.04 and Modify All Not Working Environ: ARS 7.6.04 | MS SQL 2008 | Windows 2008 Has anyone noticed a problem with Modify All feature?? The option for Modify All is there...after doing a search of tickets I want to modify all...I click the button and the fields clear as they always have...I enter values in the fields to be modified...I hit the save button and nothing ever happens. I am finding this across any of the forms that I try...HPD: Help Desk...CTM:People...whatever. Any ideas?? Bruce Sisk ________________________________________ PeoplePC Online A better way to Internet http://www.peoplepc.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
