Hi,
Forget this...
Apparently some other person at the client site managed to downgrade the
Java-version from 1.5.0* to 1.3.0*...
Best Regards - Misi, RRR AB, http://rrr.se
> Hi,
>
> I have two similar AR Servers where I have problems starting the java
> plugins on one of them.
>
> The system that works has been installed clean, and the system that does
> not work was upgraded from 7.6.03 to 7.6.04.
>
> Environment is Solaris/Sybase.
>
> Following are the errors I get when I start the server.
>
> I have compared the jar/so-files between the systems and removed some
> trailing 7603-files, but it still gives me the same errors.
>
> The ar.conf-files are identical.
>
> The errors look like this:
>
> Exception in thread "main" java.lang.UnsupportedClassVersionError:
> com/bmc/arsys/pluginsvr/ARPluginServerMain (Unsupported major.minor
> version 49.0)
> at java.lang.ClassLoader.defineClass0(Native Method)
> at java.lang.ClassLoader.defineClass(ClassLoader.java:488)
> at
> java.security.SecureClassLoader.defineClass(SecureClassLoader.java:106)
> at java.net.URLClassLoader.defineClass(URLClassLoader.java:243)
> at java.net.URLClassLoader.access$100(URLClassLoader.java:51)
> at java.net.URLClassLoader$1.run(URLClassLoader.java:190)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(URLClassLoader.java:183)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:294)
> at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:281)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:250)
> at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:310)
>
> I am having problems pinpointing the difference between the servers, and
> the cause of the problem. Any suggestions?
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> # /etc/init.d/arsystem start
>
> Action Request System initializing.
> Starting AR System Server
>
> (ARNOTE 0)
> Starting AR Monitor version 7.6.04 Build 002 201101141059.
>
> (ARNOTE 0)
> AR Monitor started.
>
> (ARNOTE 0)
> ARMonitor child process (pid:25741) started.
> ./arserverd
> server: locale=[[ en_US.UTF-8 ]],
> LANG=[[ en_US.UTF-8 ]]
>
> Action Request System(R) Server Version 7.6.04 Build 002 201101141059
> (c) Copyright 1991-2010 BMC Software, Inc.
>
> Action Request System(R) Fork Daemon Version 7.6.04 Build 002
> 201101141059
> (c) Copyright 2000-2010 BMC Software, Inc.
>
> Action Request System(R) Signal Daemon Version 7.6.04 Build 002
> 201101141059
> (c) Copyright 2000-2010 BMC Software, Inc.
>
> (ARNOTE 0)
> Server indicates that it's up.
>
>
> (ARNOTE 0)
> ARMonitor child process (pid:25744) started.
> ./java
>
> (ARNOTE 0)
> ARMonitor child process (pid:25745) started.
> ./arplugin
> LD_LIBRARY_PATH=/opt/arsystem/bin:/opt/arsystem/pluginsvr:/opt/arsystem/bin:/opt/arsystem/pluginsvr:/opt/arsystem/ardbcldap:/opt/arsystem/arealdap:/opt/arsystem/webserviceplugin:/opt/sybase/ASE-15_0/lib:/opt/sybase/OCS-15_0/lib:/usr/java/jre/lib/sparc/server:/usr/java/jre/bin:/usr/java/jre/lib/sparc/native_threads:/opt/sybase/OCS-15_0/lib:/opt/sybase/OCS-15_0/lib3p64:/opt/sybase/OCS-15_0/lib3p:/usr/openwin/lib:/opt/arsystem/lib:/opt/sybase:/lib:/opt/arsystem/bin:/opt/arsystem/local/bin/usr/openwin/lib:/opt/arsystem/lib
>
> (ARNOTE 0)
> ARMonitor child process (pid:25746) started.
> ./arsvcdsp
>
> (ARNOTE 0)
> ARMonitor child process (pid:25747) started.
> NMP-agent-enabled:
>
> (ARNOTE 0)
> ARMonitor child process (pid:25748) started.
> ./emaild.sh
>
> (ARNOTE 0)
> ARMonitor child process (pid:25749) started.
> ./arservdsd
>
> AR System failed to start a process.
> Make sure that your system is not low on resources. (ARERR 33)
> No such file or directory : NMP-agent-enabled:
>
> (ARNOTE 0)
> ARMonitor child process (pid:25747) died with 0.
> NMP-agent-enabled:
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25744).
> ./java
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25748).
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25750) started.
> NMP-agent-enabled:
>
> AR System failed to start a process.
> Make sure that your system is not low on resources. (ARERR 33)
> No such file or directory : NMP-agent-enabled:
>
> (ARNOTE 0)
> ARMonitor child process (pid:25750) died with 0.
> NMP-agent-enabled:
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25744).
> ./java
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25748).
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25753) started.
> NMP-agent-enabled:
>
> AR System failed to start a process.
> Make sure that your system is not low on resources. (ARERR 33)
> No such file or directory : NMP-agent-enabled:
>
> (ARNOTE 0)
> ARMonitor child process (pid:25753) died with 0.
> NMP-agent-enabled:
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25744).
> ./java
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25748).
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25756) started.
> NMP-agent-enabled:
>
> AR System failed to start a process.
> Make sure that your system is not low on resources. (ARERR 33)
> No such file or directory : NMP-agent-enabled:
>
> (ARNOTE 0)
>
> Tried 4 restarts in 30 seconds. I give up at Fri Apr 29 10:39:42 2011
>
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25744).
> ./java
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25748).
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> Action Request System AR System Application Command Dispatcher Version
> 7.6.04 Build 002 201101141059
> (c) Copyright 1998-2010 BMC Software, Inc.
>
> Action Request System(R) Plug-In Server Version 7.6.04 Build 002
> 201101141059
> (c) Copyright 2001-2010 BMC Software, Inc.
>
> Action Request System(R) Distributed Server Version 7.6.04 Build 002
> 201101141059
> (c) Copyright 1995-2010 BMC Software, Inc.
> Exception in thread "main" java.lang.UnsupportedClassVersionError:
> com/bmc/arsys/pluginsvr/ARPluginServerMain (Unsupported major.minor
> version 49.0)
> at java.lang.ClassLoader.defineClass0(Native Method)
> at java.lang.ClassLoader.defineClass(ClassLoader.java:488)
> at
> java.security.SecureClassLoader.defineClass(SecureClassLoader.java:106)
> at java.net.URLClassLoader.defineClass(URLClassLoader.java:243)
> at java.net.URLClassLoader.access$100(URLClassLoader.java:51)
> at java.net.URLClassLoader$1.run(URLClassLoader.java:190)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(URLClassLoader.java:183)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:294)
> at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:281)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:250)
> at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:310)
>
> (ARNOTE 0)
> ARMonitor child process (pid:25744) died with 256.
> ./java
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25748).
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25784) started.
> ./java
> Exception in thread "main" java.lang.UnsupportedClassVersionError:
> com/bmc/arsys/emaildaemon/AdminAgent (Unsupported major.minor version
> 49.0)
> at java.lang.ClassLoader.defineClass0(Native Method)
> at java.lang.ClassLoader.defineClass(ClassLoader.java:488)
> at
> java.security.SecureClassLoader.defineClass(SecureClassLoader.java:106)
> at java.net.URLClassLoader.defineClass(URLClassLoader.java:243)
> at java.net.URLClassLoader.access$100(URLClassLoader.java:51)
> at java.net.URLClassLoader$1.run(URLClassLoader.java:190)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(URLClassLoader.java:183)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:294)
> at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:281)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:250)
> at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:310)
>
> BMC Remedy Email Engine has started
> Exception in thread "main" java.lang.UnsupportedClassVersionError:
> com/bmc/arsys/pluginsvr/ARPluginServerMain (Unsupported major.minor
> version 49.0)
> at java.lang.ClassLoader.defineClass0(Native Method)
> at java.lang.ClassLoader.defineClass(ClassLoader.java:488)
> at
> java.security.SecureClassLoader.defineClass(SecureClassLoader.java:106)
> at java.net.URLClassLoader.defineClass(URLClassLoader.java:243)
> at java.net.URLClassLoader.access$100(URLClassLoader.java:51)
> at java.net.URLClassLoader$1.run(URLClassLoader.java:190)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(URLClassLoader.java:183)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:294)
> at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:281)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:250)
> at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:310)
>
> (ARNOTE 0)
> ARMonitor child process (pid:25784) died with 256.
> ./java
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25748).
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25813) started.
> ./java
>
> (ARNOTE 0)
> ARMonitor child process (pid:25748) died with 256.
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25813).
> ./java
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25827) started.
> ./emaild.sh
> Exception in thread "main" java.lang.UnsupportedClassVersionError:
> com/bmc/arsys/pluginsvr/ARPluginServerMain (Unsupported major.minor
> version 49.0)
> at java.lang.ClassLoader.defineClass0(Native Method)
> at java.lang.ClassLoader.defineClass(ClassLoader.java:488)
> at
> java.security.SecureClassLoader.defineClass(SecureClassLoader.java:106)
> at java.net.URLClassLoader.defineClass(URLClassLoader.java:243)
> at java.net.URLClassLoader.access$100(URLClassLoader.java:51)
> at java.net.URLClassLoader$1.run(URLClassLoader.java:190)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(URLClassLoader.java:183)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:294)
> at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:281)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:250)
> at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:310)
>
> (ARNOTE 0)
> ARMonitor child process (pid:25813) died with 256.
> ./java
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25827).
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25846) started.
> ./java
> Exception in thread "main" java.lang.UnsupportedClassVersionError:
> com/bmc/arsys/emaildaemon/AdminAgent (Unsupported major.minor version
> 49.0)
> at java.lang.ClassLoader.defineClass0(Native Method)
> at java.lang.ClassLoader.defineClass(ClassLoader.java:488)
> at
> java.security.SecureClassLoader.defineClass(SecureClassLoader.java:106)
> at java.net.URLClassLoader.defineClass(URLClassLoader.java:243)
> at java.net.URLClassLoader.access$100(URLClassLoader.java:51)
> at java.net.URLClassLoader$1.run(URLClassLoader.java:190)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(URLClassLoader.java:183)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:294)
> at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:281)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:250)
> at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:310)
>
> BMC Remedy Email Engine has started
> Exception in thread "main" java.lang.UnsupportedClassVersionError:
> com/bmc/arsys/pluginsvr/ARPluginServerMain (Unsupported major.minor
> version 49.0)
> at java.lang.ClassLoader.defineClass0(Native Method)
> at java.lang.ClassLoader.defineClass(ClassLoader.java:488)
> at
> java.security.SecureClassLoader.defineClass(SecureClassLoader.java:106)
> at java.net.URLClassLoader.defineClass(URLClassLoader.java:243)
> at java.net.URLClassLoader.access$100(URLClassLoader.java:51)
> at java.net.URLClassLoader$1.run(URLClassLoader.java:190)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(URLClassLoader.java:183)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:294)
> at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:281)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:250)
> at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:310)
>
> (ARNOTE 0)
>
> Tried 4 restarts in 30 seconds. I give up at Fri Apr 29 10:39:43 2011
>
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25827).
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25827) died with 256.
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25875) started.
> ./emaild.sh
> Exception in thread "main" java.lang.UnsupportedClassVersionError:
> com/bmc/arsys/emaildaemon/AdminAgent (Unsupported major.minor version
> 49.0)
> at java.lang.ClassLoader.defineClass0(Native Method)
> at java.lang.ClassLoader.defineClass(ClassLoader.java:488)
> at
> java.security.SecureClassLoader.defineClass(SecureClassLoader.java:106)
> at java.net.URLClassLoader.defineClass(URLClassLoader.java:243)
> at java.net.URLClassLoader.access$100(URLClassLoader.java:51)
> at java.net.URLClassLoader$1.run(URLClassLoader.java:190)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(URLClassLoader.java:183)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:294)
> at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:281)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:250)
> at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:310)
>
> BMC Remedy Email Engine has started
>
> (ARNOTE 0)
> ARMonitor child process (pid:25875) died with 256.
> ./emaild.sh
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
>
> (ARNOTE 0)
> ARMonitor child process (pid:25909) started.
> ./emaild.sh
> Exception in thread "main" java.lang.UnsupportedClassVersionError:
> com/bmc/arsys/emaildaemon/AdminAgent (Unsupported major.minor version
> 49.0)
> at java.lang.ClassLoader.defineClass0(Native Method)
> at java.lang.ClassLoader.defineClass(ClassLoader.java:488)
> at
> java.security.SecureClassLoader.defineClass(SecureClassLoader.java:106)
> at java.net.URLClassLoader.defineClass(URLClassLoader.java:243)
> at java.net.URLClassLoader.access$100(URLClassLoader.java:51)
> at java.net.URLClassLoader$1.run(URLClassLoader.java:190)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(URLClassLoader.java:183)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:294)
> at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:281)
> at java.lang.ClassLoader.loadClass(ClassLoader.java:250)
> at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:310)
>
> BMC Remedy Email Engine has started
>
> (ARNOTE 0)
>
> Tried 4 restarts in 30 seconds. I give up at Fri Apr 29 10:39:44 2011
>
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25741).
> ./arserverd
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25745).
> ./arplugin
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25746).
> ./arsvcdsp
>
> (ARNOTE 0)
> Current ARMonitor child process (pid:25749).
> ./arservdsd
> Action Request System initialization is complete.
>
> _______________________________________________________________________________
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>
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