Frex, A couple of questions: 1. Are you using a load balancer? 2. If so, do you have persistency set up on it? 3. Is port mapper enabled? 4. Did you put any entries into your host file?
Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of vikram_k Sent: Friday, May 13, 2011 6:17 AM To: [email protected] Subject: Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755). hi, Can you please check if the REMEDY.ARF.CAI plugin is mentioned in the ar.cgf file?? Thanks, Vikram Frex Popo wrote: > > Hello everyone, > > I have users who are unable to create tickets in on of the nodes of a > server group. The they get error "The Plugin sepcified does not exist" > REMEDY.ARF.CAI (ARERR 8755). > > I have restarted the server with the Plugin log enabled and I see the > followings: > > /ARFILTERAPI Plug-In Loaded: REMEDY.ARF.CAI version 1 > <REMEDY.ARF.CAI> <CONFIG> Entering ARPluginInitialization > REMEDY.ARF.CAI> <CONFIG> Loaded AR config info. rc=0 > <REMEDY.ARF.CAI> <CONFIG> Leaving ARPluginInitialization > <REMEDY.ARF.CAI> <FINE> Entering ARPluginCreateInstance > <REMEDY.ARF.CAI> <FINEST> Setting server port and RPC. port=55555 RPC=0 > rc=0. > <REMEDY.ARF.CAI> <FINE> Initialize client type to 6001. > <REMEDY.ARF.CAI> <FINEST> CreateEvent completed. event=2500 > <REMEDY.ARF.CAI> <FINEST> Created 1 threads for CAI Plugin. > <REMEDY.ARF.CAI> <FINEST> CheckForUnprocessedEvents returned rc=0 > <REMEDY.ARF.CAI> <FINE> Leaving ARPluginCreateInstance rc=0 > <REMEDY.ARF.CAI> <CONFIG> Entering ARPluginInitialization > <REMEDY.ARF.CAI> <CONFIG> Loaded AR config info. rc=0 > <REMEDY.ARF.CAI> <CONFIG> Leaving ARPluginInitialization > > So where could the problem be? > > Many thanks in advance > > frex > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > -- View this message in context: http://old.nabble.com/ARS-7%2C5-Patch004---REMEDY.ARF.CAI-%28ARERR-8755%29.-tp31609184p31610142.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
