Is RightAnswers supported in RKM 764? last time I checked it was not. Sent from my iPhone
On May 17, 2011, at 12:54 PM, Kelly Gatewood <[email protected]> wrote: > ** > We have had customers whom have used broth RightAnswers and Knowledge Brokers > http://www.kbi.com. I have not had any issues with either. Also, the > customers seem satisfied with the content as well. > > > > Kelly Gatewood > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Remedy Guru > Sent: Tuesday, May 17, 2011 10:08 AM > To: [email protected] > Subject: Remedy Knowledge Paks > > > > ** Hello, > > > > We are in the process of implementing RKM 7.6.04 for an IT service desk, and > are considering our options for adding canned knowledge for support and > self-service in the areas of Microsoft Windows, Microsoft Office, etc. > > > > I'm curious to know what vendors other folks on the list have used for > knowledge paks -- we've begun to have discussions with RightAnswers, but it > would be nice to know who else plays in this market. > > > > Thanks in advance! > > > > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
