Searching for a full-time, permanent Remedy Developer to join a team of 3 developers in the support a large Remedy enterprise consisting of over 25 servers and over 6,000 internal and external users across the globe. Focus is on the design, development, maintenance and support of BMC Remedy applications, both custom and out of the box. Ideal candidates will have a strong knowledge of the ITSM/CMDB applications. Key responsibilities will include transforming business requirements into designs, design applications and enhancements within the Remedy environment. This resource will work with cross-functional departments.
Main Responsibilities: Develop and customize the Remedy application according to specifications using BMC Remedys Developer Studio. Participate in requirements gathering and perform analysis, design, development, testing and deployment of new workflow/applications. Adhere to compay development standards and change processes. Provide development documentation and coordinate moving code between development, QA and production servers using Remedy Migrator. Provide support for the Remedy Help Desk and interact with users in identifying and resolving Remedy issues. Coordinate with users to demonstrate new functionality and obtain user acceptance against requirements. Perform data imports from other databases to Remedy. Assist with software upgrades and maintenance upgrades on all Remedy/Web servers. Assist in configuring and installing Web servers to deploy Web-based access to Clients, as well as, web reporting capabilities. Design, customize and develop custom reports utilizing Crystal Reports and Remedys report writer. Develop training documentation and facilitate formal training sessions for medium to large groups of users. Troubleshoot issues and defects within the Remedy application Administrative functions, including the creation of User accounts and assigning permissions. Please submit resumes and inquiries to: [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
