I can post the final version for download on the RemedyUserGroups site, if you want, Jennifer. :-)
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Michael Sent: Thursday, May 19, 2011 4:20 PM To: [email protected] Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) I would love a copy as well if you do not mind! Very much appreciated! -- Michael Hirst University of Arizona, UITS 520-621-0867 On Thu, May 19, 2011 at 6:55 AM, Meyer, Jennifer L <[email protected]> wrote: > The ITIL-compliant refrigerator is now available. Thanks to all of you who responded with great ideas, especially Rich Gard for the expansion on Problem Management and ITIL, and to Joe D'Souza, who got us all off on this tangent. > > If you asked for the Refrigerator yesterday, I've sent you the ITIL-compliant version this morning. > > Jennifer Meyer > Remedy Technical Support Specialist > State of North Carolina > Office of Information Technology Services > Service Delivery Division ITSM & ITAM Services > Office: 919-754-6543 > ITS Service Desk: 919-754-6000 > [email protected] > http://its.state.nc.us > > E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. > > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
