I am not sure if these errors are related but I found the arsystem.tag file
in "C:\Program Files* (x86)*\Common Files\AR System\Licenses\<servername>?"
instead of "C:\Program Files\Common Files\AR System\Licenses\<servername>".

This is a upgrade form 32-bit to 64-bit AR and the installer keeps the
Program Files (x86) path.  It looks like the installer wants to to look in
the "normal" 64-bit program path for the arsystem.tag file while everything
else is in the "normal" 32-bit path.

Jason

On Wed, May 25, 2011 at 3:35 PM, Jason Miller <[email protected]>wrote:

> Has anybody seen these errors in the arerror.log when installing or
> upgrading to ARS 7.6.04?
>
> Wed May 25 15:01:05 2011  390600 : Could not find or read the tags file.
> (ARNOTE 452)
> Wed May 25 15:01:05 2011     C:\Program Files\Common Files\AR
> System\Licenses\<servername>\arsystem.tag
> Wed May 25 15:02:03 2011  390600 : The value(s) for this entry violate a
> unique index that has been defined for this form (ARERR 382)
> Wed May 25 15:02:02 2011  390600 : Creation of an application form failed.
> (ARERR 4550)
>
> We have seen this on two of our systems that went from 7.5 to 7.6.04 SP1.
> Both are Windows 2008 x64 (one is R2) with SQL 2008 x64.
>
> Thanks,
> Jason
>

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