Thanks Joe. Yes the machine that hosts the AR server will be Windows which I’m told is not compatible with Tivoli. I’ll take a look at this utility.
~~~~~~~~~~~~~~ Terri Lockwood IT Service Excellence/Operations System Management Sr Administrator Tech Services IT 9512 Sunbeam Center Drive Jacksonville, FL 32257 Office - 904-886-7687 Fax - 904-886-7676 Cell - 904-424-1602 Email - [email protected] Have you tried using IT Self-Service <http://jaxmidtier02/arsys/servlet/ViewFormServlet?form=Remedy+Requester+-+New+Request&server=sy01114.adt.com&username=ADTSelfService&pwd=rss&mode=Submit&&F240000005=ADTSelfService&F240000001=ADT+Self+Service&F2=ADTSelfService&mode=Submit&cacheid=4d0404e> yet? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Thursday, June 02, 2011 4:15 PM To: [email protected] Subject: Re: Run process question ** Terri, By a run process on an external server do you mean a process on a machine that is not the the same machine that hosts the AR Server? If so it’s a utility called PSExec that may be useful to you that is available for windows... http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx Joe From: Lockwood, Teresa L <mailto:[email protected]> Sent: Thursday, June 02, 2011 3:44 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Run process question ** In the middle of 7.6.4 upgrade with a Tivoli integration and have run into an issue since we are moving from Unix to Windows in the new environment. My question is How do you do a run process on an external server thru a filter? Terri _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ This email (including any attachments) may contain information that is private or business confidential. If you received this email in error, please delete it from your system without copying it and notify sender by reply email so that our records can be corrected. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

