Thanks Joe.  Yes the machine that hosts the AR server will be Windows which I’m 
told is not compatible with Tivoli.  I’ll take a look at this utility.

 

~~~~~~~~~~~~~~

Terri Lockwood

IT Service Excellence/Operations System Management

Sr Administrator Tech Services IT

9512 Sunbeam Center Drive

Jacksonville, FL  32257

Office - 904-886-7687

Fax - 904-886-7676

Cell - 904-424-1602

Email - [email protected]

 

Have you tried using IT Self-Service 
<http://jaxmidtier02/arsys/servlet/ViewFormServlet?form=Remedy+Requester+-+New+Request&server=sy01114.adt.com&username=ADTSelfService&pwd=rss&mode=Submit&&F240000005=ADTSelfService&F240000001=ADT+Self+Service&F2=ADTSelfService&mode=Submit&cacheid=4d0404e>
  yet?

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe Martin D'Souza
Sent: Thursday, June 02, 2011 4:15 PM
To: [email protected]
Subject: Re: Run process question

 

** 

 

Terri,

 

By a run process on an external server do you mean a process on a machine that 
is not the the same machine that hosts the AR Server?

 

If so it’s a utility called PSExec that may be useful to you that is available 
for windows...

 

http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx

 

Joe

 

From: Lockwood, Teresa L <mailto:[email protected]>  

Sent: Thursday, June 02, 2011 3:44 PM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Run process question

 

** 

In the middle of 7.6.4 upgrade with a Tivoli integration and have run into an 
issue since we are moving from Unix to Windows in the new environment.  My 
question is How do you do a run process on an external server thru a filter?

 

 

Terri

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 



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