And responded and resolution date. From what I can tell the settings haven't changed the access these fields. As an Incident Master I can change Responded Date and Last Resolved Date, but not Reported Date. As a regular user I can only change Last Resolved Date. Changing the Incident rules seems to have no effect on this access.
ITSM 7.1, patch 7. -- Chris Danaceau 301-903-8741 Contractor to the Department Of Energy _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
