What do you mean by attributes? Do mean the questions that are always asked by default? Such as "Is this request for you or for someone else?" would be an example of a question that I always ask for service items. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701
>>> [email protected] 06/13/11 11:23 AM >>> ** Calling all Service Catalog builders... If you have created custom attributes for any services -- what attributes have you created? What attributes - do you always use??? -John -- John Sundberg Kinetic Data, Inc."Building a Better Service Experience" Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award [email protected] 651.556.0930 I www.kineticdata.com _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

