What do you mean by attributes?  Do mean the questions that are always
asked by default?  Such as "Is this request for you or for someone
else?" would be an example of a question that I always ask for service
items.
 
Ben Cantatore
Remedy Manager
(914) 457-6209
 
Emerging Health IT
3 Odell Plaza
Yonkers, New York 10701

>>> [email protected] 06/13/11 11:23 AM >>>

** 

Calling all Service Catalog builders...




If you have created custom attributes for any services -- what
attributes have you created?




What attributes - do you always use???








-John



--
John Sundberg
Kinetic Data, Inc."Building a Better Service Experience"
Recipient of:
WWRUG10 Best Customer Service/Support Award

WWRUG09 Innovator of the Year Award


[email protected]
651.556.0930  I  www.kineticdata.com










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