Please refer the document "BMC Remedy Action Request System 7.6.04, Approval Server Guide", section titled "Adding approvals to your application".
Also, please note that this is considered a customization and users will require a license to approve these requests. Here is the explanation from BMC (KB Article # KA342661). * * * Please note that the ability for a user to act as an approver without a license of any type (ARSystem or Application) extends only to the approval server as integrated into Change Management Application or Asset Management Application and Release Management. This exemption is made available by special ARSystem coding for BMC Remedy developed applications. * *** **Approval server linked to any other application or form is considered custom and therefore not covered by this exemption. Approvers therefore are treated as any other user seeking to modify a record in ARSystem and will need an ARSystem fixed or floating write license.* Thanks Mahesh On Wed, Jun 22, 2011 at 11:11 AM, Tina Flores <[email protected]>wrote: > Hi ARS listers, > > My client has a business need to have an Approval Process on the Work > Order form. I see that there's a Work Order Status = Waiting Approval as > well as a hidden Approvers tab on the forn. But there's no approval > process defined. For the approval process to work, does it only need AP > configuration or there's more to it? This is for SRM 7.6.04. > > I appreciate all your inputs. > > Thanks in advance, > > Tina > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
