We've looked for the IP as well and haven't been able to capture it.

Jennifer Meyer
Remedy Technical Support Specialist
State of North Carolina
Office of Information Technology Services 
Service Delivery Division ITSM & ITAM Services
Office: 919-754-6543
ITS Service Desk: 919-754-6000
[email protected]
http://its.state.nc.us
 
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-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Pruitt, Christopher (Bank of America 
Account)
Sent: Thursday, June 23, 2011 10:18 AM
To: [email protected]
Subject: Capture of user's IP Address

Good Day fellow Listers,

We are trying to find a way to capture the user's ip address via workflow. Has 
anyone ever attempted this with any success? We see it captured in the API logs 
but can't find it in the AR System API nor as a keyword. Any suggestions out 
there?


Christopher Pruitt
Business Consulting III
HP Enterprises Services
[email protected]
www.hp.com<http://www.hp.com/>


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