Hey Peter,
No need to restart Windows server. IIn most cases, I stop Remedy, stop SQL,
start SQL, start Remedy. You might want to verify permissions to the
database. Maybe the login has changed. Just some food for thought.
Robert

On Wed, Jun 29, 2011 at 7:29 AM, team.rem...@libero.it <
team.rem...@libero.it> wrote:

> **
>
> Hello Robert,
> I'm sorry but following your instructions I could not solve.
> I stopped the Remedy service, and after I rebooted the server Windows (I
> think it's the same thing to restart the Oracle instance, you agree?).
> any ideas?
>
> Thank you very much
> Peter
>
> ----Messaggio originale----
> Da: robert.hever...@gmail.com
> Data: 29-giu-2011 15.40
> A: <arslist@ARSLIST.ORG>
> Ogg: Re: I can not connect to the AR System Server.
>
> **
>  Hi,
>
> It is not a Licensing issue. Most like it is an issue with the database.
> Usually, a restart of the system would clear this. Stop the Remedy service,
> stop the database, then start the database, and start Remedy. If you have
> already tried this with no success, I am not sure where to go from there.
>
> Robert
>
> On Wed, Jun 29, 2011 at 6:19 AM, team.rem...@libero.it <
> team.rem...@libero.it> wrote:
>
>> I do not I access the Remedy Test, probably because I was wrong to load
>> the
>> trial license type. how can I remove these licenses, so it can access the
>> Remedy? after loading the new licenses trials appeared the error from the
>> client:
>> ARERR [90] Unable to establish a network connection to the AR System
>> server:
>> XXX.XXX.XXX.XXX.: RPC: Miscellaneous tli error - System error (Connection
>> refused).
>>
>> a popup appears on the server:
>> "AR System Server Executable (Oracle) encountered a problem and needed to
>> close"
>>
>> any ideas?
>> I'm working there for many days on this problem ... I go crazy!
>> Thanks in advance
>> Peter
>>
>> Remedy 6.3
>> Windows Server 2003
>> Oracle 10g
>>
>>
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