Hello All,
I found my problem with the below. I had forgotten to add the data/rows to
SHR:ARDBC Fields, THEN restart arplugin.exe, then add the new column to
SHR:Overview Console, flush cache/flush browser cache - everything worked
fine.

Thanks,

Jase

---------- Forwarded message ----------
From: Jase Brandon <[email protected]>
Date: Tue, Jul 5, 2011 at 3:44 PM
Subject: 7.6.04 - Adding Columns to the Overview Console
To: [email protected]


Hello All,
Has anyone successfully added any custom columns to the overview console in
7.6.04 SP1? I have done this in the past on 7.1, but I can't get it to work
on 7.6.04 SP1.

Steps I have taken:
1) Added new entries to the form 'SHR:ARDBC Fields', mapping the field id's
from SHR:ARDBC Overview Console where they already exist.
2) Added the new fields to SHR:Overview Console, to the table field
Z2TH_ConsolidateTable1 - creating custom column names and adding
permissions, public/general access.
3) Restarted arplugin.exe, then arserver, flushed web cache. Then I get a
series of java errors on trying to load the overview console "mcol is
invalid, etc".

Am I missing a critical step here? I looked at my old notes and this is
exactly how I "think" I did this in 7.1 Patch 004.

Thanks in advance for any and all suggestions! :-)

7.6.04 SP1
Windows 2008
SQL Server 2008

Thanks,

Jase Brandon
Remedy Team Lead
Quality Technology Services

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