My suggestion was for development of the product, as other freeware type products do, or for example even a commercial product like Tideway (ADDM) , information is in a wiki.
A list server is not a wiki and not what I suggested. We are of course happy to have questions/answers about issues, fixes etc. on the arslist the same as with other BMC Remedy based products like Kinetic or the ITSM Suite. I also suggested Gidd join us at WWRUG11 since it isn't in Las Vegas which he hates, but I have had no response. www.wwrug11.com Celebrating 20 Years of the ARSystem Keynote Speakers announcement coming next week, be prepared, it will be informative and fun! .... Dan p.s. I have always advocated that all Remedy related areas be in one spot and not spread across many places because there is almost always overlapping answers p.p.s. and I have seen ESS@Work and it was a fast efficient lightweight app, sort of like a classic ITSM V4 (but ITIL compliant) (of course, much of ITSM V4 was ITIL compliant, it just wasn't advertised back then, not important here yet, but I digress) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gidd Calden Sent: July 7, 2011 10:25 AM To: arslist@ARSLIST.ORG Subject: OT: ESS@Work - LIST Server Listers: The response requests to download ESS@Work has been extraordinary! Who knew? Maybe it is/was the FREE part?? ___________________________________________________________________________________ There is NO obligation to purchase Support or anything else for that matter but as suggested by Dan Bloom "you should set up a wiki, so people can share information" Ok, Dan we think this is a great suggestion and here is our response ..... ___________________________________________________________________________________ ESS@Work - NO COST SOLUTION (list server) Now there is a dedicated, community-driven resource available for ESS@Work solution users. Whether you downloaded the ESS@WORK solution just to kick the tires or are looking to replace some other non-functional software in your organization then you might be interested to join our list server? If you are looking for a dedicated resource of specific information relating to ESS@Work, ESS@Work enhancement (suggestions) and/or general ESS@Work implementation discussions then this is for you. Please keep in mind, there is no affiliation real or implied with the current arslist server. So once again this is a dedicated resource for our Remedy-based ESS@Work ITSM solution only. _____________________________________________________________________________________ Want to join? Go to: http://www.buoyantsolutions.net/support.html and click on the ESS List Server link. Regards Glidden L. Calden BUOYANT SOLUTIONS, INC. Keeping business afloat ...in a Sea of Solutions Please consider the environment before printing this e-mail This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
