*From:* [email protected] [mailto:[email protected]] *Sent:* Tuesday, August 02, 2011 4:35 PM *To:* Zandi, Patrick *Subject:* BMC Software Customer Support Notice
[image: BMC Software Customer Support] As you requested(1), BMC Software Customer Support is notifying you of the following information: *Type*(2) *Description* *Date* *Link* [image: Technical Bulletin] *Technical Bulletin* This technical bulletin provides information about the enhancements, corrected issues, and known issues in BMC Atrium Core 7.6.04 Service Pack 2. July 29, 2011 PDF <http://documents.bmc.com/supportu/documents/98/19/209819/209819.pdf>(3) *Product* *Version(s)* BMC Atrium CMDB Enterprise Manager 7.6.04 BMC Atrium CMDB Enterprise Manager - Enterprise Use 7.6.04 BMC Atrium CMDB Suite 7.6.04 BMC BladeLogic Automation Suite - Base License 8.1.01, 8.1.00 BMC Remedy IT Service Management Suite 7.6.04 (1) Your BMC Software product profile determines the notices you receive. - To *change* your profile, log in to the BMC Software Customer Support Web site at http://www.bmc.com/support/my-support-profile, click on Proactive Alert Subscriptions. - To *unsubscribe* from Proactive Alerts completely, click here<https://webapps.bmc.com/apps/faces/pan/[email protected]> (you can also unsubscribe from your profile as described above). - Note: When products are merged into business solution packages, BMC Software reserves the right to migrate your subscription selection to the applicable package to assist you in the management of your product notification information. (2) Flash! = Data loss, data integrity, or production-critical issue Technical Bulletin = Significant product issue Release Notes = New release of a product Third Party Support Bulletin = Updates pertaining to support for third-party systems and software Technical White Paper = How to solve a business problem Online Technical Documentation = New or updated technical documentation in wiki format for products and solutions Product Change Notification = End-of-support dates, product renames, product replacements, and product withdrawals Education Update = information about educational opportunities (3) You need to provide a valid Support User ID in order to access these documents. If these links do not work for you, you can access the documents from the BMC Software Customer Support Web site. Find your products in the Supported Product A-Z List<http://apps.bmc.com/server/available.cfm?fc=ALL&url=http://webapps.bmc.com/support/faces/supportlisting.jsp%09>, click the product name, click the applicable version, and click a document link. [image: Comments] If you have any comments about this Proactive Notification e-mail, contact us at [email protected]. THE SERVICE AND THE INFORMATION PROVIDED AS PART OF THIS SERVICE IS PROVIDED "AS IS" WITHOUT ANY WARRANTY, AND IS SUBJECT TO CHANGE WITHOUT NOTICE. IN NO EVENT SHALL BMC SOFTWARE BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS,BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF BMC SOFTWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any software provided to customer under this service is governed by the applicable license agreement between customer and BMC Software, or its reseller. Use, duplication, or disclosure of any data and computer software by the U.S. Government is subject to restrictions, as applicable, set forth in FAR Section 52.227-14, DFARS 252.227-7013,DFARS 227.227-7014, DFARS 252.227-7015, and DFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software, Inc., 2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to this address. © 2011 BMC Software, Inc. All Right Reserved. Confidential computer software. On Wed, Aug 3, 2011 at 11:35 AM, Easter, David <[email protected]> wrote: > ** > > I assume you mean 7.6.03 (not 7.6.02).**** > > ** ** > > 7.6.03 Patch 002 files are available on the EPD site under the ITSM Suite > 7.6.03 folder.**** > > ** ** > > -David J. Easter**** > > Manager of Product Management, Remedy Platform**** > > BMC Software, Inc.**** > > **** > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc.**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *patrick zandi > *Sent:* Wednesday, August 03, 2011 07:23 AM > *To:* [email protected] > *Subject:* 7.6.02 SP2 out, but cannot find..**** > > ** ** > > ** I got the announcement, I am hoping to locate soon.. not on EPD/patch > location yet.. > > Dave, are you there dave... Will I dream dave... (I have always wanted to > say that!) > > -- > Patrick Zandi > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
