Thanks Fred. I'll have to check this on our old 7.1 as well. 
The mid tiers and app servers are on win2008 64bit. 
We are on the base .04 install. Not patch 1. 

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, August 09, 2011 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Web service behavior in 7.6.04

Is this on SP1? (and what OS is the MidTier on?)

I just ran a test using soapUI against MidTier Version 7.1.00 Patch 007 
200904060530 (ARS Version 7.1.00 Patch 007 20090416053) and I see the same sort 
of thing. (I'm on Apache Tomcat/5.5.31 on Sun Solaris 10)

This is soapUI's HTTP log of the response against one of my services:

Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "HTTP/1.1 200 OK[\r][\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "Server: Apache-Coyote/1.1[\r][\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "Set-Cookie: 
JSESSIONID=B4EEFFD46E4A3AE690F0D97D5A11BA54; Path=/arsys[\r][\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "Content-Type: 
text/xml;charset=utf-8[\r][\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "Transfer-Encoding: chunked[\r][\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "Date: Tue, 09 Aug 2011 13:52:16 
GMT[\r][\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "1"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "d"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "4"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "[\r]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "[\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "<?xml version="1.0" 
encoding="UTF-8"?><soapenv:Envelope 
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";><soapenv:Body><ns0:GetIDResponse
 xmlns:ns0="urn:UserCheck" xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>[\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< 
"[0x9]<ns0:UserID>000000000023641</ns0:UserID>[\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< 
"</ns0:GetIDResponse></soapenv:Body></soapenv:Envelope>"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "[\r]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "[\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "0"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "[\r]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "[\n]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "[\r]"
Tue Aug 09 09:52:16 EDT 2011:DEBUG:<< "[\n]"

You see the 1 d 4 before the XML and the 0 after

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker
Sent: Tuesday, August 09, 2011 9:21 AM
To: arslist@ARSLIST.ORG
Subject: Web service behavior in 7.6.04

It looks like someone left a little debugging in the WS code :-)

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Chowdhury, Tauf
Sent: Tuesday, August 09, 2011 9:01 AM
To: arslist@ARSLIST.ORG
Subject: Web service behavior in 7.6.04

**
All,
We have a 3rd party .NET app that calls the incident submit web service. It 
worked fine in 7.1 of course. However, in 7.6.04, they are stating that after 
the incident is being created, the response back with the incident number is 
adding some leading and trailing characters that is causing the application to 
not be able to read the response. Here is the response from a fiddler capture. 
Any ideas on how to begin troubleshooting would be helpful. The one thing I 
haven't tried is recreating the web service EXACTLY as the OOB and see if I get 
the same issue. BMC is giving me the runaround . Note the 110 and the 0. 

110
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
   <soapenv:Body>
      <ns0:HelpDesk_Submit_ServiceResponse 
xmlns:ns0="HPD_IncidentInterface_Create_WS">
         <ns0:Incident_Number>INC000000667441</ns0:Incident_Number>
      </ns0:HelpDesk_Submit_ServiceResponse>
   </soapenv:Body>
</soapenv:Envelope>
0

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