FYI - be careful on setting a max on getlist on the server on which escalations run. If you have escalations that need to fetch many records then they could be impacted by this setting.
As a result we set Getlist max to 2000 on forward facing AR servers (only servers lists on Load Balancer that users can interact with), and set it to unlimited (0) on the backend/admin AR server (primary for sub system process in AR server group ranking) Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ortega, Jesus A Sent: Wednesday, August 10, 2011 1:04 PM To: arslist@ARSLIST.ORG Subject: Re: java.lang.OutOfMemoryError: Java heap space. Did you have any problems with AR system when you were changing the getlist settings? ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shetler, Cindy S Sent: Wednesday, August 10, 2011 11:41 AM To: arslist@ARSLIST.ORG Subject: Re: java.lang.OutOfMemoryError: Java heap space. I think we ended setting ours to 10000 rows as well and don't think we've had any issues since. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ </pre><font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br><pre> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"