FYI - be careful on setting a max on getlist on the server on which
escalations run. If you have escalations that need to fetch many records
then they could be impacted by this setting.

As a result we set Getlist max to 2000 on forward facing AR servers
(only servers lists on Load Balancer that users can interact with), and
set it to unlimited (0) on the backend/admin AR server (primary for sub
system process in AR server group ranking)

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/>  

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ortega, Jesus A
Sent: Wednesday, August 10, 2011 1:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: java.lang.OutOfMemoryError: Java heap space.

 

Did you have any problems with AR system when you were changing the
getlist settings?

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shetler, Cindy S
Sent: Wednesday, August 10, 2011 11:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: java.lang.OutOfMemoryError: Java heap space.

 

I think we ended setting ours to 10000 rows as well and don't think
we've had any issues since.

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