Thanks Fred I am ok with the how to do it, just puzzled as to why it doesn't work and looking for explanations... I have tried using the parent Request ID and a GUID to make the relationship but am not seeing anywhere (in any logs) that Remedy runs a query to establish the list of child records - it just puts a blank tag in the message!
I will keep trying Mark Rushton Stylex I.T Ltd ________________________________ From: "Grooms, Frederick W" <[email protected]> To: [email protected] Sent: Thursday, 11 August, 2011 18:29:50 Subject: Re: Web services in ARS 6.3 As long as the external web service WSDL loads into the Filter Set Fields action you should be able to map the root form's items easily. To add a sub form you do the Add button and tell it what field in the sub form is unique as well as what field in the sub form holds the parent form's entry ID. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mark Rushton Sent: Thursday, August 11, 2011 1:11 PM To: [email protected] Subject: Web services in ARS 6.3 ** Hi All I am trying to consume a complex web service from an external application and supply it with a parent / child response containing a list of items. We have managed to achieve this as incoming web service, i.e. the external application can create multiple rows in Remedy using a single web service call to a Remedy supplied WSDL, but simply reversing the process does not appear to be the solution... We have studied the manuals and are sure we are fully compliant with the list of capabilities and restrictions therein. Has anybody done anything like this with 6.3 (or a later version)? Anyone got any tips or docs to check out? ARS6.3 patch 011 Oracle 9 AIX 5.2 Tomcat Apache 5 TIA Mark Rushton Stylex I.T Ltd _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
