One other item I would like ... How about not having the installer add the Samples. In the "Good Ol Days" of 7.1 and before the installer would ask you if you wanted the samples. The newer ones don't even ask anymore (and on a Production server that I am upgrading I don't want the samples).
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Friday, August 12, 2011 10:44 AM To: [email protected] Subject: Re: ARS 7.6.04 -- Installers (in general) ** In the log I have seen the statements like "Atrium core installed successfully". toward end -- not exactly at the exact end.. but close... As a matter a fact:: I got booted off, and came back in to work and luckly for me.. that is what I found.. I thought I was going to have to reinstall, Praise God I found that.. PLEASE don't get me wrong here:: the ARS 7.6.04.01 installer itself is nice:: it at lease tells me it is doing something and worked very nice.. Rather than the (it's not doing anything.. Go to lunch... it is still not doing anything.. Is it hung? is it stuck? should I wait? ... Leave desk and go to lunch again) and then it suddenly did 1 itti bitti thing.. I do like the ARS installer ! -- Patrick Zandi -----Original Message----- On Fri, Aug 12, 2011 at 10:39 AM, Meyer, Jennifer L wrote: ** As a matter of fact, there is! You turn the server over to the test team and wait two weeks. Jennifer Meyer From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Sanford, Claire Sent: Friday, August 12, 2011 10:37 AM To: [email protected]<mailto:[email protected]> Subject: Re: ARS 7.6.04 -- Installers (in general) ** While we are on the subject of installers.. Is there an **easy** way to know if the install *completed correctly? *completed = finished with ***everything installed **Easy = clear, concise, not spending hours looking through logs. *** Everything = all files, all required everything that makes it work. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Tommy Morris Sent: Friday, August 12, 2011 9:32 AM To: [email protected]<mailto:[email protected]> Subject: Re: ARS 7.6.04 -- Installers (in general) ** That's just crazy-talk! Next thing you know, you will want them to build and release an installer that actually works. From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of patrick zandi Sent: Friday, August 12, 2011 9:25 AM To: [email protected]<mailto:[email protected]> Subject: ARS 7.6.04 -- Installers (in general) ** Now I know I am not the Remedy Engineer designing these applications or their installers, however ""I have a thought!"" BMC: Would you all consider creating your installers so they are not ALL or nothing? Maybe make the installer so that it asks what you want to install, then another box that says force (otherwise it checks to see if it is already successfully installed already). The only reason I say this is one simple reason.. if the installer takes up to 12 - 24 hours to run, and you do not have direct access to he server itself (its console).. then your like me.. I login to a windows box co-located and do a CygWin or Reflection X and call the display back.. but if you have ANY form of security, then the an idle console (terminal service) is a kick off after so long.. 1 hour usually.. This is a frustrating to run an install of ITSM 2-4 times to make sure it finished. When if it had the checks or stages of some kind, then you would not have as much work to do, and you can continue where you left off.. Just wondering.. -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
