The areas that we do need to improve would therefore be more around:
1. Ensuring that the installation runs successfully. Our perception is that a customer would be willing to wait an additional* 20% longer *for an install to complete if they had a near 100% chance of success. In other words, it’s better to have one successful install take 8 hours than it is to have to redo a 4 hour install 3 times. Super Successful is always a great idea.. but 20% more time? if you are running a GUI interface -- that has to projected across a WAN/ LAN in Xwin that is a bit tedious. I personally do not care for the GUI at all.. but if it was a Text screen that would be better with and occasional ...Working ---- Installing X.... Installing Y... Configuring ... I actually need to do the silent install.. really... even if it was not pretty.. but worked .... IF the GUI is interrupted (HOT to me) I can start where I left off.. or nearby.. as stated below.. power goes out, boxes reboot ... This is admin, not customer interface... IMHO 2. Ensure that if there is a failure, that the system immediately identifies it as a fatal situation either to the product being installed or a product to be installed in the future. YES! : if a failure ask for the user to do something in pause mode... Like open a firewall port/ check oracle connection, I like it. 3. In addition, if there is a failure, enable the install to continue from near to the point it failed rather than having to start over from scratch. YES ! Assuming that these are addressed – would you still desire to have individual installers for all the products in a solution? Or would addressing the above remove the need for your granular “baby-sitting” of the install and thus enable you to press the ‘go’ button and walk away. YES! and I never requested or had the idea that the installed needs to be divided.. all one size is fine.. I mean some might want is smaller due to FTP up to the host, and sometimes X 2 to get it there is a hassle.. Is there anything else around the installer that would be critical on your list of needs to have full confidence in the installer – both for fresh installs and for upgrades? you could run a Verifier that says "Yes" --- the core is installed correctly (x, y, z, or even fine grain)... I do not care if the verifier is separate or not.. THANK YOU !!! -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

