The areas that we do need to improve would therefore be more around:


1.       Ensuring that the installation runs successfully.   Our perception
is that a customer would be willing to wait an additional* 20% longer *for
an install to complete if they had a near 100% chance of success.  In other
words, it’s better to have one successful install take 8 hours than it is to
have to redo a 4 hour install 3 times.

Super Successful is always a great idea.. but 20% more time? if you are
running a GUI interface -- that has to projected across a WAN/ LAN  in Xwin
that is a bit tedious. I personally do not care for the GUI at all.. but if
it was a Text screen that would be better with and occasional ...Working
---- Installing X.... Installing Y... Configuring ...

I actually need to do the silent install.. really...

even if it was not pretty.. but worked ....  IF the GUI is interrupted (HOT
to me) I can start where I left off.. or nearby.. as stated below.. power
goes out, boxes reboot ... This is admin, not customer interface... IMHO

2.       Ensure that if there is a failure, that the system immediately
identifies it as a fatal situation either to the product being installed or
a product to be installed in the future.

YES! : if a failure ask for the user to do something in pause mode... Like
open a firewall port/ check oracle connection, I like it.

3.       In addition, if there is a failure, enable the install to continue
from near to the point it failed rather than having to start over from
scratch.

YES !



Assuming that these are addressed – would you still desire to have
individual installers for all the products in a solution?   Or would
addressing the above remove the need for your granular “baby-sitting” of the
install and thus enable you to press the ‘go’ button and walk away.

YES!  and I never requested or had the idea that the installed needs to be
divided..  all one size is fine.. I mean some might want is smaller due to
FTP up to the host, and sometimes X 2 to get it there is a hassle..


Is there anything else around the installer that would be critical on your
list of needs to have full confidence in the installer – both for fresh
installs and for upgrades?


you could run a Verifier that says "Yes" --- the core is installed correctly
(x, y, z, or even fine grain)...

I do not care if the verifier is separate or not..



THANK YOU !!!


-- 
Patrick Zandi

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