Good morning everyone. I have a problem with our Customer Info/AD search. Searching the integration vendor form, we get somewhere around 2000 records. This takes about 15 seconds, 100% normal. In our help desk form, it used to be very fast to bring back one record. Now it's taking about 15 seconds for that one record. I set the plug-in log level to 100, and when viewing the log, I see that the integration brings back all 2000 records when I'm only wanting one record. Does anyone know if this is normal behavior? I haven't changed anything on my end.
This is a 6.3 system in a MS server environment. Can anyone offer any troubleshooting help? Thank you. Drew Shuller Soto Cano Air Base Honduras _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
