Yeah, all records. That's why one guy from our support team didn't talk to
me for a while)

On Tue, Aug 16, 2011 at 4:56 PM, Butera, Joseph <[email protected]> wrote:

> **
>
> Hello,****
>
> ** **
>
> I thought I’d point out a feature I came upon. One that may be old news for
> most but of value for others.****
>
> ** **
>
> Open a console form in search mode. The form should be real with records
> and such. Console being a view that allows data entry and buttons to push
> the data entered to the form.****
>
> ** **
>
> The workflow consists of an active link to create a new record when the
> button is pushed. The push action is unqualified because you want a record
> created regardless. “If no request match, create a New …” “If any request
> match .. Doesn’t matter, right? ****
>
> ** **
>
> Wrong!****
>
> ** **
>
> Thinking it doesn’t matter, one may leave it at “modify all matching”
> request. Guess what matches an unqualified search?****
>
> ** **
>
> Joe Butera****
>
> Remedy Administrator****
>
> Cyber Integration Center****
>
> Harris IT Services Corporation****
>
> 139 Tyco Street****
>
> Harrisonburg, VA 22802****
>
> Office Phone: 540-615-2723****
>
> Cell Phone: 540-331-1520****
>
> ** **
>  _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_




-- 
Best regards, Kirill

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