Hi all Running ITSM 7.0.03 We currently have a survey configured and being distributed via the survey engine for all incident tickets on resolution. We would like to enable surveys for all Service Requests now as well. We are seeing that if we enable for Service Requests we need to enable for Change tickets as well (Change Type= Change). Is there a way we can only enable for Change Type = Service Requests? (Regardless of whether the tickets are being generated through SRM) Thank you! Vi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
