All:

Anyone interested can respond directly to me at 
[email protected]<mailto:[email protected]>, and I'll connect you 
with our HR people.

--------------------

Windward IT Solutions has immediate needs for Service Desk Subject Matter 
Experts (SMEs).  If you have experience in any vendor's IT Service Management 
product(s), as applied to Service Desk, then Windward has opportunities for 
full-time permanent employment.  Candidates with an ability to obtain a US 
Government security clearance, or who already hold a clearance, are preferred; 
however we also have non-cleared open positions.

For some positions, Windward and our partner vendor will train service desk 
SMEs in the vendors' products with no cost to the employee.  All employees are 
required to obtain an ITIL v3 Foundation certification, which Windward pays 
for.  Windward also encourages employees to have primary and secondary skill 
sets, and will assist employees in developing skills in products and methods 
not strictly within their primary skill area.

Positions requiring minimal (up to 20%) travel are available in the D.C. 
metropolitan area.  We also have up to 100% travel positions that are open to 
candidates residing anywhere in the continental U.S.

Windward's approach to business focuses on applied thought leadership, 
therefore we prefer to address our customers' business needs beyond their 
technical needs.  Because we are one of our own customers, employees have an 
opportunity to contribute to the design and operation of Windward's Business 
Technology Management (BTM) solutions -- a refreshing change from the 
cog-in-the-machine role.

Windward is a U.S. owned company that is very solid financially, despite the 
current economy, and carries no debt and no venture capital.  Our business plan 
takes into account bench time for employees, so we are more flexible than most 
in carrying employees between engagements.

For over a decade, Windward has developed a solid track record in helping 
clients align IT operations with real business priorities. Windward is a unique 
IT solutions firm that delivers real-world Business Technology Management 
solutions to help our clients design, build, and operate highly efficient IT 
infrastructures that are tightly aligned with business objectives. We are 
trusted by the world’s foremost businesses and high-profile military and 
Federal agencies to deliver straightforward guidance, deep operational and 
process knowledge, and unbiased, product-agnostic approaches to IT operational 
excellence.

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