When you add the word customize the answer becomes probably, just be sure you review what and why you need something. I had a customer request that the summary on the tasks be the same as the summary on the change that was created from a Change Template, a simple filter that had the right qualification accomplished this. Do not bypass the creation of the SR.
-----Original Message----- From: Kathy Morris <[email protected]> To: arslist <[email protected]> Sent: Thu, Sep 1, 2011 12:37 pm Subject: Re: SRM 7.6.4 ** Can notes/description info be pushed to task from an AIF (Advance Interface Form) if we bypassed the service request process or customize it? In a message dated 9/1/2011 12:33:26 P.M. Eastern Daylight Time, [email protected] writes: ** SRM can only push data from the SR to the Fullfillment application WO/CHG/INC. It does not push to tasks. -----Original Message----- From: Kathy Morris <[email protected]> To: arslist <[email protected]> Sent: Thu, Sep 1, 2011 12:29 pm Subject: SRM 7.6.4 ** Hi, With SRM 7.6.4, is there a way to push notes/descriptions or work order info into the tasks that are associated with the work order? _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
