Some of the legacy crystal reports had fields moved or renamed underneath them - that might be your problem except that you say it works in the User Tool. Can you report on the condition field from mid-tier in either a web report or an AR System report, or is the mid-tier having trouble with that field specifically?
Our experiences with reporting in 7.6.04 have been less than stellar. Many OOTB crystal reports no longer work because they used Date Ranges that only appear in the old User Tool Report Console - they do not appear at all in the 7.6.04 mid-tier report console (so they throw unqualified searches at the server). We ended up making every Crystal Report from our 7.0.03 system - upgraded to 7.6.04.01 - Inactive, because there were so many problems with them. The new web reporting doesn't have the grouping ability that crystal had, or at least our report guru hasn't figured it out yet, so our net reporting capability after the upgrade is significantly worse. He had to re-engineer all of his custom crystal reports to work properly from the mid-tier report console before we could make them active again. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Remedy List Sent: Friday, September 02, 2011 11:19 AM To: [email protected] Subject: Crystal Report and midtier All, I am running Remedy 7.6.04 sp1 and Crystal 2008. The issue is that when I run a Crystal report from the midtier I get the following error: "This Group Section cannot be printed becuase its condition field is nonexistent or invalid. Format the section to choose another condition field. Error in file Asset20Change20ReportTransaction202802e4h29{96D57A0-C67E-4CAA-9782-D}.rpt: Invalid group condition." When I run this report in the User tool it works fine or if I remove the grouping I can then run it from the midtier. Thanks, Cindy _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
