Carol,
Beware...initial testing on these in initial release showed that the Ctrl and 
Alt keywords were 'swapped'....so pressing one set the other flag...I haven't 
gone back and tested to see if it was fixed in SP1 or not.

But, to answer your question...to do that you would need to maybe have an AL 
that fired on enter of a field, but only if the Ctrl field was pressed or 
something like that...but that would not really reproduce the functionality 
that you are looking for.  I recall a post a few days back talking about 
keyboard commands...but don't recall seeing an equivalent for Ctrl-Enter in the 
list.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Carol Carnevali
Sent: Friday, September 09, 2011 1:54 PM
To: [email protected]
Subject: 7.6.4 - New Modifier keywords for use in workflows

I've been trying to find a way to have workflow identify a 'CTRL Enter' desktop 
command so that it would execute a search on the Mid Tier, like it does on the 
User Tool.  I see the below new feature in 7.6.4.  Will this provide the 
workflow that I'm looking for so that we can finally move off the User Tool?  
If so, how would you code for a 'CTRL Enter'?

Thank you!


New Modifier keywords for use in workflows
The following modifier keywords can help verify whether a user has pressed the
Shift, Alt, or Control keyboard modifier keys:
! $SHIFT_KEY$
! $ALT_KEY$
! $CTRL_KEY$
You can define a workflow in BMC Remedy Developer Studio by using the
modifier keywords on a Control field such as push button, url-style button, or
image button. You can also execute this action on a table field.
For more information, see the Workflow Objects Guide.

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