Hi,
Yes it does, doesn't it!?
I have not submitted this to support yet, it is kind of complicated, as I
need to get through my support-supplier before getting to BMC. That is how
it usually works here in Europe...
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hi Misi
>
> Seems like a bug to me...
> What does BMC Support said about this?
>
> -Guillaume
> ________________________________________
> From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG]
> on behalf of Misi Mladoniczky [m...@rrr.se]
> Sent: Wednesday, September 14, 2011 11:23 AM
> To: arslist@ARSLIST.ORG
> Subject: Importing data into archive form overlay...
>
> Hi,
>
> I am finding it very hard to automate data import into overlaid archive
> forms. This is important though, when you want a complete data migration
> tool. In this case RRR|Chive.
>
> For audit-forms it is somewhat straight forward:
> 1. disable audit on the parent base-form (not the overlay-form)
> 2. import data into audit-form
> 3. enable audit again
>
> For archive-forms this does not work, as the overlaid base-form seems to
> "remember" the connection:
> 1. disable archive on base-form (not the overlay-form)
> 2. import data into archive-form
> =>
> ARMergeEntry(server=ars764test, form=regrtest21archive,
> entry=000000000000002)
> API CALL SEVERITY: AR_RETURN_ERROR, failure, status contains details
> ARStatusList: contains 1 messages
> Number: ARERR 8998
> Message: Cannot modify or create entries in an Archive or Audit form.
> Append:
>
> I have tried to disable archiving on the the overlay-form instead, but
> this is not a possible operation. If you do it via Developer Studio, this
> is grayed out.
>
> The only way to do this via Dev Studio is:
> 1. disable archive on base-form (not the overlay-form)
> 2. change to best-practice-development mode and delete the archive-form
> (make it non-overlay)
> 3. import data into the archive form
> 4. re-enable archive on the base-form
>
> It would be SO MUCH easier if there were an option to ARMergeEntry (import
> data) that allowed you to import records...
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>
> _______________________________________________________________________________
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> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>
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