Or one could go to the BMC Developer Network and get it oneself without having to open a Support Ticket...
BMC Remedy AR System 6.3.00 Legacy Documentation<https://communities.bmc.com/communities/docs/DOC-7077> You do need a BMC DN account, but other than that it is publicly available. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: Friday, September 16, 2011 7:25 AM To: [email protected] Subject: Re: Remedy 6.3 and AIX 7.1 compatibility ** Here is a copy of the 6.3 compatibility matrix. Yes BMC does not support 6.3 but if you submit a low priority, I'm not in a hurry, request, they will gladly dig up the documentation for you. Case in point I just got this matrix a couple of weeks ago. FYI Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of debug ars Sent: Friday, September 16, 2011 9:47 AM To: [email protected] Subject: Re: Remedy 6.3 and AIX 7.1 compatibility ** 6.3 is out of support so I doubt you will find documents related to that on support site. AIX assures backward binary compatibility from AIX 4.3 to AIX 6.1 for version 7.1. So in theory it should work. You may face problem related to other third party product like database client, JDK (on AIX it is IBM JDK only so it should not be problem in this case). There is a possibility that you may face problem related to other OS API/library, like recently we found that AIX 5.3 TL12 broke the backward compatibility related to some API in OS library which created problem for AR Server 7.5. [I think there is efix available from AIX for it] Again BMC does not support 6.3, so its better you move to latest version if it is viable option for you.... Cheers Amen.... On Fri, Sep 16, 2011 at 8:38 AM, Vaibhav Singhal <[email protected]<mailto:[email protected]>> wrote: ** Hi All, We have Remedy 6.3 Environment up and running on AIX 6.1. And there is a plan for upgrading AIX 6.1 to AIX 7.1 I was looking to confirm the compatibility of these two, but couldn't locate the compatibility matrix for Remedy 6.3. Anyone with any experience of above? Anyone aware of any known issues/possibile issue with running Remedy 6.3 on AIX 7.1? Any ideas or thoughts are much appreciated. Cheers! Vaibhav ________________________________ ::DISCLAIMER:: ----------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. ----------------------------------------------------------------------------------------------------------------------- _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Cheers DA -- On seventh day almighty started debugging _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
