Depending on the size of your testing group it may be quicker to use Frederick's idea but in reverse... In other words disable the LDAP authentication altogether and give the test users a local remedy password.
Ken -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Tuesday, September 20, 2011 11:34 AM To: [email protected] Subject: Re: Blocking Users from PRD Server for Testing After Upgrade If you are using AREA authentication (where you leave the password in Remedy blank) you can simply put in a dummy password in Remedy for the users you don't want to have access. When you want them to have access just remove the password in Remedy and it will use the AREA authentication to authenticate against your LDAP (Active Directory) server. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Trez Moreland Sent: Tuesday, September 20, 2011 9:50 AM To: [email protected] Subject: Blocking Users from PRD Server for Testing After Upgrade Hi All: ARS 7.1 SQL2005 Win2003 on VMWare Virtual Environment Were doing a PRD upgrade next week (ARS 7.1 to 7.6.04 SP1) and wed like to block users from connecting while we perform some testing of custom apps. Problem is we cant leave the AR Server in Admin mode because we need users from specific Assignee Groups to perform the tests. Im throwing the question at our network and security admins but thought Id ask the ARSLIST group the question first. Any insight into the best way to blocks all but a specific group of test users? Thanks, Trez Moreland Remedy Administrator Maryland Department of Information Technology _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ******************************************************************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been swept for the presence of computer viruses. www.Hubbell.com - Hubbell Incorporated** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
