Hi,

 

Thanks. Yes, I tried changing workspace. Still same error - either ARERR
314 on some machines or ARERR 489 on others. 

When I attempt to modify a CMDB attribute from CMDB Class Manager, I get
ARERR 314 again. As a result, the CMDB attribute change fails. 

The error occurs when I attempt to modify core fields on regular forms
too. The error occurs both during .def Import or modification from dev
studio. 

 

Thanks

Radhika

+44 20718 20262

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Shafqat Ayaz
Sent: 27 September 2011 03:26
To: [email protected]
Subject: Re: ARERR 314 Field does not exist on Current form

 

** 

Have you tried changing the work space? I am currently working with BMC
on this issue. The work space gets corrupted somehow and you start
getting all sorts of errors when you open workflow and try to save
things. Give it a try, who knows it might even fix it!!

 

only a life lived for others is a life worthwhile (A. Einstein)

Shafqat Ayaz                    



 

________________________________

From: "Cecil, Ken" <[email protected]>
To: [email protected]
Sent: Monday, September 26, 2011 6:43 AM
Subject: Re: ARERR 314 Field does not exist on Current form

If it is not a system field, you could try something like this:

  Export all of the data in that field along with the request id field
to a file as a backup.
  Remove the field from the form (after noting all of its properties)
and save the form
  Add the field back to the form with the same field-id and properties.
  Import the data that was saved.
  Test again to see if your patch and/or Sync UI will work.

Just a thought.
Ken.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Narayanan, Radhika
Sent: Friday, September 23, 2011 9:59 AM
To: [email protected]
Subject: Re: ARERR 314 Field does not exist on Current form

Hi,

Yes, it does. On 3 machines , with different workspace folders, I get
ARERR 314 Field does not exist on Current form <field id>.
On 2 machines, on any workspace folder, I get a warning ARWARN 489 At
least one set field failed in a multi-field operation.

However, Patch installation and Sync UI are failing due to error
received while modifying forms. 

Thanks
Radhika
+44 20718 20262


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Cecil, Ken
Sent: 23 September 2011 18:49
To: [email protected]
Subject: Re: ARERR 314 Field does not exist on Current form

Does this happen when dev studio is run from another machine?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Narayanan, Radhika
Sent: Friday, September 23, 2011 7:12 AM
To: [email protected]
Subject: ARERR 314 Field does not exist on Current form

Hi List,

Can you share your thoughts on troubleshooting this error that occurs on
Developer Studio 7.6.03 ?

Whenever a new field is added or an existing field is modified on a form
(any type of form), I get the below error:
Save failed on <form name>
Field does not exist on Current form <field id> - Code: 314

However, the changes are saved successfully in spite of the error. But
patch installation and CMDB Sync UI fail due to this error.

AR Server: 7.6.03
ITSM 7.6.03
OS: Windows 2008
DB: SQL Server 2008 R2

ARAPILOGGING from Developer Studio shows Error 489 - At least one set
field failed in a multi-field operation.  
SQL/API Log from AR Server doesn't show any error. API and SQL are
completed successfully.

Thanks
Radhika
+44 20718 20262


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