Check for:

Any exclusion rules
Flush Entitlement Cache

Regards,
SriSamSri Appecherla
Mobile# +61 469747355



On Mon, Oct 3, 2011 at 1:39 PM, Junaid Qureshi <juniadqure...@gmail.com> wrote:
> ** The entailmentĀ is already configured. SRD is entitled to be used by
> Everyone.
>
> On Sun, Oct 2, 2011 at 10:26 PM, SriSamSri Appecherla
> <appecherla....@gmail.com> wrote:
>>
>> Junaid,
>>
>> You may have to configure the entitlements if they are ON on your system.
>>
>> Regards,
>> SriSamSri Appecherla
>> Mobile# +61 469747355
>>
>>
>>
>> On Mon, Oct 3, 2011 at 1:22 PM, Junaid Qureshi <juniadqure...@gmail.com>
>> wrote:
>> > **
>> > Hi Team,
>> >
>> > We have created a SRD and associated that with a Navigational category
>> > in
>> > SRD definition form. The service is not showing under the navigational
>> > category created. Service Request console is showing that service with
>> > SRD
>> > title. Can any one help what we are missing in configuration?
>> > We are running SRM 7.6.04.
>> >
>> > Junaid.
>> > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>>
>> _______________________________________________________________________________
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>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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