Its beginning to look like that.. Have you tried mapping just a single field and see if that works? If it works, then work your way up adding more fields? It might be a bit of a pain to go through the process but if it’s a single field or a set of fields that are the offenders, you might able to narrow down and catch them that way..
Joe From: Rick Cook Sent: Monday, October 03, 2011 3:36 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: AIE error on Relationship Class Mapping ** Good idea, Joe, but the problem is that it can't get to the point of even running any SQL. It won't connect to the data source to start the job. I am beginning to suspect a BMC issue. Rick On Mon, Oct 3, 2011 at 12:27 PM, Joe Martin D'Souza <[email protected]> wrote: ** That’s the strange thing that its working on Computer System but not on the others.. Can you turn on SQL logging on the server that’s running these jobs and see the difference in the SQL statements that are parsed during the jobs that are successful and compare them to the ones that is unsuccessful? Joe From: Rick Cook Sent: Monday, October 03, 2011 3:20 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: AIE error on Relationship Class Mapping ** I can see the fields in the DB view just fine when building or modifying the Mappings, and I just re-verified (through AIE DB Field Menu console) that the Connection is good. Again, we are using this same set of connection parameters and DB view to successfully bring over CIs into one CMDB class. We are just having issues with the others. Rick On Mon, Oct 3, 2011 at 12:12 PM, Joe Martin D'Souza <[email protected]> wrote: ** Have you tried refreshing the table after the connection with AIE is made? Do you see the columns in the column list field?? If you cannot see those columns in that list you may want to check on the data type of those columns in the external table. They might not be compatible with your current version and install of the AR System.. Joe From: Rick Cook Sent: Monday, October 03, 2011 2:47 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: AIE error on Relationship Class Mapping ** We have several CI Class Mappings set up to pull data from an external DB view. We can pull in the Computer System data just fine, but none of the System Component (i.e. Disk Drive, OS) tables will work at all, even when run manually and individually. The error message we are seeing - for all fields in all relationship forms - is this: *** Field Mapping Error for <field name> --> Column <fieldname> not defined in table '<DBVIEWNAME>' The column names are most certainly defined in the DB view, because that's what I used to build the mappings in the first place. The fact that we get that message for every field on every form *except* ComputerSystem tells me that it is likely a connectivity error, but we are using the same connection parameters for all of the mappings and connections. We can't see any significant setup differences between what is working and what isn't. Has anyone seen this before? ARS/ITSM/AIE 7.6.04 SP1 Linux/Oracle Rick _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
